FAQ, Shipping & Store Policies.
How to care for my earrings?
- Do not wear while showering or swimming.
- Do not leave your earrings in a hot car.
- Avoid using perfume, oils, jewelry cleaners and chemicals on the clay.
- Store in a cool, dry place.
- Apply makeup, hairspray and such before putting your earrings on.
- Do not sleep with your earrings on.
- Polymer clay earrings are durable however treating them with care will prevent breakage.
- To clean: use a damp cloth and wipe gently.
Your package will have a care instruction card included also.
Are polymer clay earrings heavy?
Depends on the style! But generally they are not heavy at all! Polymer Clay is super lightweight. Please note, that the weight of each item will vary.
I have sensitive ears.
Not a problem! Luckily, all of our items are made with hypoallergenic stainless steel posts (unless stated otherwise in description). Perfect for those with sensitive ears.
Local Pickup?
Yes, i offer local pickup, contactless porch pickup! However i require 2-3 days to package up and process your order! I will text you when your order is ready to be picked up!
US Shipping?
Shipping is a flat rate of $5 for first class shipping via USPS mail. I offer FREE first class shipping on all orders $35 and higher. Simply add FREESHIP35 in the discount code box during checkout.
Do you ship International?
Unfortunately right now i do not offer International shipping as of right now. I hope to be able to offer this eventually.
How long will it take to process/ship my order?
All orders will be processed within 3-5 business days (not including weekends or holidays). This does NOT include shipping time! Shipping times will vary based on location. All items are shipped via USPS Priority Mail.
Due to the global pandemic, shipping times may be extended.
Return Policy.
If an item is broken in transit/upon arrival I will do my best to replace and make it right.
However i can not offer a refund, exchange or returns on any items that have shipped/received because of the hygiene nature of the product.
Refund Policy.
Once an item has shipped or picked up i do not offer a refund, exchange or return due to the nature of the products and hygiene reasons.
Wholesale & Custom Orders.
I can absolutely work with you if you are interested in buying wholesale. Please send me a message so we can discuss price, quantites and style. Custom earrings run $35-55 depending on the complexity of the design and whether or not any special materials are needed. If you'd like a custom order please send me an email so we can talk!
Don’t see your question?
Not a problem! Shoot me an email at [email protected] and let me help you with your question!